This warranty runs for for your lifetime ownership of your new hope mattress from the date of purchase. This warranty covers any defects in materials or workmanship with the exceptions stated below for all hope mattress products. Ccb hope ventures, llc warrants the covered product to be free of all defects in material and workmanship for lifetime from the date of receipt. The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) damage caused by abuse or failure to follow care instructions; (c) stains, (d) fire or flood damage, (e) visible depressions or indentations in the top of the mattress less than 1 inch in depth. E-mail support@hopemattress. Com to submit your warranty claim. Please keep your receipt so that we may process your warranty request. This warranty does not apply to any costs, repairs, or services for the following: 1. Service calls to correct the installation of the covered product, or to explain the usage of the product to the buyer. 2. Repairs necessitated by use other than normal home use. 3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation. 4. Corrective work necessitated by repairs made by anyone other than a hope ventures, llc authorized service technician.